Everyone else who has reviewed Maggiano's thus far must have been  blindfolded and abducted to a completely different Italian restaurant,  because the food I had there was not  representative of the excellent reviews I read.  The value is the only  reason Maggiano's gets a decent review from me.  I ordered one of their Classic  Pastas, which meant I got TWO pastas for the price of one (one to eat  there, and one to bring home).  However, two mediocre pasta dishes for  $12.95 still has me wanting Tums.
I ordered  the Four Cheese Ravioli.  I ate almost every bite, but only because I  was desperately famished.  The ravioli was was passable in taste.  It  didn't stand out in a good way at all.  Nearly every bite tasted burned,  though I didn't notice very many burned spots on the pasta/cheese.  A  few, but nothing out of the ordinary, so why it tasted burned, I don't  know.  I really can't comment on the ravioli beyond that because it made  little impression on me.
The fettuccine I got for my second dish wasn't any better.  It was cheesy and  creamy, but the broccoli taste put me off.  There was no broccoli to be  found in the to-go container, so God only knows.  I love broccoli, but I  wasn't prepared to taste it, and I don't really like it with my pasta.   Aside from the broccoli taste, the fettuccine was very bland.  I  honestly think the fettuccine alfredo at Macaroni Grill tastes better.   Oh, and the bread at Maggiano's was tasteless, so Macaroni Grill tops  them on that, too.
The wine I had was good.  A glass of Ecco  Domani Pinot Grigio is what I got, and it was fairly priced.  In fact,  Maggiano's has several nicely priced wines on their list, so you really  can't go wrong, unless you're a certified oenie, which I'm not.
Service  was lackluster.  Our group had two tables reserved for 6:30,  yet even though we were all there and ready by 6:30, Maggiano's was  not.  We finally got seated at 6:42.  No, we didn't have to wait a long  time, but the point of making a reservation is so you won't have to wait  at all.  So that made an ill impression on me.
Our waiter's name  was Carlos, and while he was extremely knowledgeable and nice, he was  slow.  I had to be somewhere at 9pm, so when Carlos started taking  dessert orders, I instead asked for my check, telling him I needed to  leave.  It wasn't until everyone at the table was finished with their  desserts, their plates had been cleared away, and the rest of them got  their checks, that I got mine.  And, of course, since everyone else was  then paying at the same time as I, I ended up being late to my next  social appointment.  It wasn't that big a deal, but I have noticed in  the last couple of years that getting and paying your check at ANY  Austin restaurant has become an incredibly time-consuming process, and  it never ceases to irritate me.
But Maggiano's has some good  points, too.  The value argument I noted above brings their rating up to  three stars in my book, as does the fact that they do not automatically  add gratuity for parties of six or more.  They put a *suggested*  gratuity on your bill.  Your card will be charged for the food and tax,  without the gratuity, and it's your choice to add the suggested -- or  any -- tip.
If someone suggests to me going here for drinks, I'll  probably begrudgingly agree, but I seriously doubt I'll ever eat here  again.
Similar experience for me! Spot on about the classic pasta by one get one.
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